Take the hassle out of selling, and let us do the hard work for you. Your caravan is sold onsite from our Rolleston yard and marketed across our range of channels — our website, our TradeMe account, and our Facebook and Instagram pages — and may also include paid advertising on Google and social media, so it gets in front of the right buyers.
Your caravan is presented professionally and serviced before sale, so buyers can view it with confidence. The terms below set out how the service works. They are summarised here for your information — the full, binding terms are contained in the consignment agreement (our Sell on Behalf Agreement) that you sign with us before we list your caravan.
TERMS AND CONDITIONS
Getting your caravan ready
- Before we list your caravan, we require you to book a Premium Service through us. This gives us an accurate picture of the caravan's condition and identifies any repairs needed before it can be sold.
- Please be aware that we are unable to sell your caravan if it requires major repair work or if the cost of repairs is high.
- All certifications must be current, including Registration, Gas Certificate, Warrant of Fitness (WoF), Electrical Warrant of Fitness (EWoF) and Self-Containment. Where any certification is out of date, additional fees will apply to bring it up to standard.
- Your caravan must be clean, tidy and ready for sale. Any cassette toilet or black-water tank must be emptied and cleaned before delivery to our yard (if equipped).
- You must keep the caravan comprehensively insured in your name, at your own cost, the whole time it is with us — including while it is stored, on display, or being demonstrated. Our own insurance covers only the caravans we own and does not cover your caravan, so the risk of loss or damage (including theft, fire, weather and accidental damage) remains with you and your insurer until the sale is completed.
Our fees
- Our fee is a base fee of $2,000 plus a commission of 3% of the final sale price. GST is added to both amounts.
- This fee covers listing and advertising, sale and engagement with prospective buyers, and reasonable preparation and storage during the listing period.
- Any additional work you ask us to carry out (for example, repairs or bringing certifications up to date) is quoted and invoiced separately.
Pricing and the sale
- We will discuss and agree on an initial sale price with you, based on the year, make and model, the condition of the caravan, and the current market.
- If the caravan has not sold within 4 weeks, we will reassess the price with you.
- You authorise us to sell the caravan at the agreed price. We will not accept an offer below the agreed price without first confirming it with you.
- As your agents, we market the caravan, handle enquiries, and negotiate within the agreed price range. The sale itself is made directly between you and the buyer — we are not a party to the sale and purchase agreement and do not sign it, though we help arrange the paperwork and the change of ownership.
Ownership, finance and your responsibilities
By placing your caravan with us to sell, you confirm and agree that:
- You are the legal owner of the caravan and have the right to sell it.
- There is no money owing, finance, security interest or any other party with an interest in the caravan. We will carry out a Personal Property Securities Register (PPSR) check; any registered interest must be cleared before settlement.
- You have told us about all known faults, damage, accident history and repairs, and the information you have given us is accurate. This is important: we must present accurate information to buyers, and we rely on what you tell us.
- You will reimburse us for any loss, cost or claim we incur as a result of information you have not disclosed, or that turns out to be incorrect, or because the caravan was not yours to sell or had money owing on it.
Your buyer's rights
The sale is made directly between you and the buyer. Because we market and present caravans as part of our business, a buyer may still have rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. This is one of the reasons we require a Premium Service before listing and ask you to disclose everything you know about the caravan — full, accurate disclosure protects both you and the buyer, and reduces the risk of a claim after the sale. Under our agreement, you remain responsible for any claim that arises from something you did not disclose, or that turns out not to be accurate.
Payment after the sale
- Once the sale is finalised and we have received cleared funds, we will pay you the sale price less our fees and any amounts you owe us.
- We may hold back a small portion of the proceeds for a short period after the sale, to be available in case a claim or issue arises. Anything not needed is paid to you at the end of that period.
- Payment is made within 14 working days of the sale being finalised (subject to any holdback).
- We will provide you with a written statement showing the sale price, our fees, any other agreed deductions, and the amount paid to you.
- Any GST on the sale itself depends on your own GST status. If you are not registered for GST, no GST applies to the sale. (GST on our fees is separate and is shown on our invoice to you.)
Withdrawal and storage
- If your caravan remains unsold after 1 month, a storage charge of $20 per week (plus GST) applies from that point.
- If you choose to remove your caravan from our yard before a sale is made, a withdrawal fee of $700 applies. This covers our reasonable costs of preparing the caravan for demonstration, advertising it, and storing it during the listing period.
General
- This service is provided by Rolleston Caravans acting as your agent to market and arrange the sale of the caravan on a consignment basis. The sale and purchase agreement is between you and the buyer; we are not a party to it.
- These terms are a summary. The full terms are set out in the consignment agreement (our Sell on Behalf Agreement) signed by you and Rolleston Caravans, which prevails if there is any inconsistency.
- This arrangement is governed by New Zealand law.